tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5226299838
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to secure login. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal. If the signal is weak, wait for a proper connection by clicking on send OTP again. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the problem and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is downloaded, you can log in and start playing. This should allow you to access the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, not including bonus amounts. This restriction applies to all users of the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhaar card, UPI information, and all relevant bank details. This will enable the app to verify your identity and ensure secure transactions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services facilitate a process that typically takes between 30 minutes to 3 hours to complete. However, occasional delays in payment processing may cause users to wait up to 24 hours. This payment delay can disrupt the otherwise efficient experience provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone except the gamer themselves. It's only the gamer who can withdraw the money they've earned from playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and view your transaction history. If your request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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