tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7188768897
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, simply open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to you, and you will be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active number associated with your account. If your number has changed, submit your correct KYC (Know Your Customer) details to the customer support team via email. This will facilitate the transfer of your account to the updated information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and start playing. This should update the app to its latest version, resolving any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for earnings from gaming, not bonuses. This means you can only cash out money you've earned through playing games, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Please ensure these details are accurately entered to complete the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process within 30 minutes to 3 hours. However, there may be occasional delays with payments, requiring a wait of up to 24 hours. This delay can occur when payment processing is slow, potentially extending the overall timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform. Earnings from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue remains unresolved, you can contact their care centre for further assistance.
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