tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9146502652
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. After entering your number, verify the One-Time Password (OTP) sent to you. This will securely log you in without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal is available. After verifying your connection, click "send OTP" and wait for the code to be delivered. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, please send your updated KYC details to our customer support team through email to facilitate account transfer. This will help resolve the issue and get you back online.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should allow you to access the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means users cannot withdraw bonus money earned, only the money they have won through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
For a seamless experience, please complete and submit all required KYC details in this app, which includes saving your Aadhar card, UPI, and bank details. This will help ensure a smooth and efficient process. Filling out this information is a necessary step to proceed.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for their transactions to be processed. This delay may happen occasionally, impacting the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings section to check your transaction history. If your withdrawal request isn't showing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
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