tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1686793107
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. Wait for the OTP to be sent after clicking "send OTP". If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your existing active number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve any access issues and complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should allow you to access and play the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, this only applies to earnings from gaming activities, and not to bonus money. You can only withdraw the money earned from playing games, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
For the app, you must complete and submit all your Know Your Customer (KYC) details, which include saving your Aadhar card, UPI, and bank details. This is a necessary step to proceed with the app's services. By saving these details, you'll be able to access and manage your information securely within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional delays in payments may occur, requiring a wait of up to 24 hours. This can vary depending on the specific transaction.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn. It can be withdrawn once you've won money by playing games with the bonus amount. Any winnings from the bonus can then be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it's not showing up, don't worry, as the money should be added to your wallet account within 24 hours. If it still doesn't appear, you can contact the care centre for assistance.
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