tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4242652621
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and this will securely log you in without the need for a password or email. This easy login method eliminates the hassle of remembering multiple login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection. Wait for a reliable signal to establish, then click 'send OTP' to initiate the verification process. If you don't receive the OTP within the given time, contact the app's support team via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active number. If you've changed numbers, submit your updated KYC (Know Your Customer) details via email to the customer support system to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
Uninstall the current app from your device. Download the latest version of the app, which will resolve any issues you were experiencing. Once installed, you should be able to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. Withdrawals are limited to the money earned from gaming, and not the bonus collected. This means you can only withdraw earnings from actual gameplay activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and bank details. This information is necessary for the onboarding process. Having all required details saved will ensure a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this can range from 30 minutes to 3 hours. However, payment delays can occur, causing users to wait up to 24 hours for processing. This delay may affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see why your withdrawal request is failing. If the issue persists, your money will be added to your wallet account within 24 hours, but if not, you can contact their care centre for assistance.
At tenexch, our commitment to customer satisfaction goes beyond just games and transactions. We prioritize providing exceptional support to ensure that our clients receive assistance whenever they need it. Our dedicated customer support team is available 24 hours a day, 7 days a week, through multiple channels, including live chat, email, and phone. With our comprehensive support system, you can rest assured that you'll have access to help whenever you need it. Whether you have a question about a game, need assistance with a transaction, or require general guidance, our team is here to assist you. At tenexch, we're passionate about providing an unparalleled gaming experience that combines excitement, thrills, and rewards. With every spin, bet, and win, you'll be one step closer to achieving great victories and creating unforgettable moments. Our online casino offers a wide range of games, ensuring that there's something for everyone to enjoy. So why wait? Join the tenexch community today and experience the thrill of online gaming for yourself. With our dedicated support team and extensive range of games, you'll be treated to an unparalleled gaming experience that will leave you wanting more.
The company prioritizes the importance of convenience and security, which is why it offers a range of deposit and withdrawal methods, including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies. This diversity of options allows customers to choose the most suitable method for their needs, ensuring a seamless and hassle-free experience. To further ensure the security of transactions and personal information, the platform is fortified with cutting-edge cryptographical technology. This state-of-the-art encryption protects sensitive data from unauthorized access, theft, or tampering, providing customers with peace of mind. The company's commitment to security and reliability enables customers to conduct transactions with confidence, knowing that their information is being handled with the utmost care and protection.