tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8189493484
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This simplified login method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To initiate this process, check your internet connection for a strong signal. If you still face issues, wait for the OTP to be sent, and if it doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to customer support through email to facilitate account transfer. This will help resolve the login issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This will ensure you're running the most current version of the app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal limit compared to other apps. Withdrawals are limited to the money earned from gaming activities, and bonus amounts cannot be withdrawn. The app's withdrawal policy allows users to access their earned funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth experience. Once submitted, your account will be set up and ready for use.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this timeframe can range from 30 minutes. However, payment delays may occur, requiring users to wait up to 24 hours. This delay can extend the overall processing time beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings made using the bonus amount can be withdrawn by the user. This distinction applies to both the bonus funds and any resulting winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the issue persists, your funds will be added to your wallet account within 24 hours. If you still encounter problems, you can seek assistance from their customer care centre.
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