tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6460734654
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate your account. This method eliminates the need for a password or email login, making it a quick and easy way to access your account.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you receive a weak signal, wait for it to improve before clicking "send OTP." If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If this number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can access the app without any issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, not bonus amounts. This means you can cash out the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your Know Your Customer (KYC) details within the app, which should include saving your Aadhar card, UPI information, and bank details. This ensures a secure and seamless experience. Failure to do so may delay or prevent further progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking between 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait time of up to 24 hours in these instances. This delay in payment processing is a potential exception to the app's generally efficient operations.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone. It can, however, be withdrawn once you've earned money from playing games using the bonus amount. This means the bonus itself is non-withdrawable, but any winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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