tenexch

tenexch App support

Contact
+91 8956678051

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) sent to your number to complete the login process. This secure method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the verification code to arrive, giving you a set time limit to receive it. If you don't receive the OTP, you can seek assistance through the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the active number associated with your account. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the newly updated app. This should fix any problems and allow you to play seamlessly.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. You cannot withdraw bonus rewards as cash.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to process. This delay can extend the overall processing time beyond the initial estimated timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games with the bonus amount. It's exclusive to your gaming activity and account.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings first. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.

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