tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6859255945
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
After opening the app, enter your registered mobile number to initiate the login process. Verify the OTP (one-time password) that's sent to your number to securely log in. This method eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive an OTP after clicking "send," you can try again after waiting and, if still unsuccessful, seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings are non-withdrawable and can only be used for gaming purposes. Withdrawals are only possible for money earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details through this app, which includes saving your Aadhaar card, UPI information, and all bank details. This information is essential for a smooth experience. Please ensure all details are accurately filled in and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This delay can impact the overall completion time of a transaction.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn by the player. The bonus amount itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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