tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8172117569
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, first check and ensure a strong internet connection. Once connected, click on "send OTP" and wait for the authentication code to be received. If you don't receive the OTP within the given time, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with your active phone number. If you have changed numbers, update your account by sending your proper KYC details to our customer support system through email. This will help facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To access the app, you need to uninstall the existing version from your device. Afterwards, download the latest update, and you should be able to log in and play without any issues. This will ensure you have the most recent version and a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal limit compared to other apps. Withdrawals are only possible for the money earned from gaming activities, not for bonus amounts. This means users can access their earned winnings but not their bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, please ensure all your Know Your Customer (KYC) details are accurately filled and submitted through the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete processes within 30 minutes to 3 hours. However, occasional delays may occur with payments, requiring a wait time of up to 24 hours. This delay can happen despite the app's generally efficient performance.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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