tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1402826027
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If a strong signal is detected, wait a few moments after clicking the 'send OTP' button. If the OTP doesn't arrive within the allotted time, you can contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number associated with your account. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and start playing the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only possible for money earned through gaming, not bonus amounts. This means you can only withdraw the amount you've earned from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay can occur despite the app's overall efficiency in handling services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone. Any winnings earned using the bonus can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If it's still unsuccessful after 24 hours, the funds should be added to your wallet account automatically. If you're still experiencing problems, you can contact their care centre for assistance.
With a wide range of payment methods, depositing and withdrawing funds is easy and convenient. We accept payments by credit/debit card, electronic wallets, bank transfers, and cryptocurrencies. Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any questions or issues that may arise, ensuring a smooth and pleasant experience at every step. Whether you're making a deposit or withdrawal, our team is always ready to help, providing prompt and effective solutions to any problems that may occur. With our comprehensive support system, you can focus on your financial activities without worrying about any technical issues.
Our platform is designed with the user's convenience in mind, providing seamless navigation and intuitive interfaces on mobile and desktop devices. We prioritize ease of use, allowing users to effortlessly deposit and withdraw funds using our secure payment methods, including credit cards, electronic wallets, and cryptocurrencies. This ensures that all transactions are not only swift but also secure, giving users peace of mind and confidence in their financial dealings. With our platform, users can manage their finances with ease, whether they're on-the-go or at their desk, and enjoy a hassle-free experience.