tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3256809923
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to ensure a smooth process. After that, try sending the OTP again and wait for it to be delivered. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active phone number associated with your account. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the store. This will allow you to log in and enjoy the updated app without any problems. Once updated, you should be able to play the app without issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming and not the bonus rewards. You cannot withdraw bonus amounts, only the earnings from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and all relevant bank details. This is a necessary step to proceed with the process. Please ensure that all necessary information is accurately filled and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, allowing the process to typically take between 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait for up to 24 hours. This delay, although rare, can disrupt the otherwise efficient experience of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To find out why your withdrawal request is failing, go to the settings and check your transaction history. If the issue persists, rest assured that the money will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
To enhance your gaming experience, tenexch provides a range of live dealer options, allowing you to enjoy the thrill of a real casino from the comfort of your own home. We understand the importance of seamless transactions, which is why we offer a wide variety of secure deposit and withdrawal methods, including credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies. Our goal is to provide a hassle-free and convenient way for you to manage your account, whether you're depositing funds or withdrawing winnings. With our diverse range of payment options, you can focus on what matters most - having fun and enjoying the excitement of live casino gaming.
At tenexch, customer satisfaction is our top priority. Our dedicated team of support specialists is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have. We understand the importance of prompt and effective support, which is why we have implemented a comprehensive support system designed to ensure that you receive the help you need, when you need it. In addition to our exceptional customer support, we also place a strong emphasis on data security and confidentiality. Our robust security measures are designed to protect your personal and financial information from unauthorized access, ensuring that your data remains strictly confidential at all times. This includes the use of advanced encryption technology, secure servers, and regular security audits to identify and mitigate any potential vulnerabilities. Our commitment to customer satisfaction and data security is unwavering, and we are dedicated to providing a safe and reliable experience for all of our customers. Whether you have a question, concern, or issue, we are here to help, and we are constantly working to improve our services and processes to ensure that you receive the best possible experience.