tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9739698221
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you can access your account without needing a password or email. This streamlined login process makes it easy to access your account.
Q2: What should I do if I am not getting OTP?
To initiate this process, check your internet connection for a strong and stable signal. If you receive a successful signal, click on send OTP and wait for the verification code to arrive. If you don't receive the OTP within the given time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If the number has changed, submit your updated KYC details through email to the customer support system. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. Once installed, you can log in and start playing the updated app without any problems. This should provide a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
The app allows withdrawals of a minimum Rs. 100, which is a higher threshold than other apps. Users can only withdraw earnings from gaming, with bonus funds being non-withdrawable. This means players can only withdraw money they've earned through gaming activities, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank details. This information is crucial for our verification process. Submission of accurate and complete details is mandatory to move forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically take 30 minutes to 3 hours to process. However, in some cases, payment delays may occur, requiring a wait time of up to 24 hours. This extended waiting period is a rare exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request isn't showing up, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can seek assistance from their care centre.
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