tenexch

tenexch App support

Contact
+91 3382251085

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

Check your internet connection to ensure a strong signal is available. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance from the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and update your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play normally. Once updated, you can access the app without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. However, withdrawals are only allowed for earnings from gaming activities, not bonus amounts. This means users can only withdraw money they've earned from playing games, not as a bonus reward.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded within the app. This includes saving your Aadhar card, UPI link, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking between 30 minutes and 3 hours. However, occasional payment delays can cause a wait time of up to 24 hours. This may impact users who rely on timely transactions.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are only eligible for use within our gaming platform and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn. The bonus amount itself is not withdrawable, only the winnings earned with it.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry - the money will be added to your wallet account within 24 hours. If it doesn't happen, you can reach out to their care centre for assistance.

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