tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4273670850
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to ensure seamless communication. If you don't receive the OTP after the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, please email your updated KYC details to our customer support team to facilitate the account transfer. This will help resolve any login issues promptly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you'll be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawal is limited to earnings from gaming, excluding bonus funds. You cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but can be completed as quickly as 30 minutes. However, occasional payment delays can occur, requiring a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money won from games played using the bonus amount. This means the bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If not resolved, don't worry - the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.
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