tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2506166589
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will automatically log you in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, try clicking "send OTP" again after a few moments. If that doesn't work, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your existing active number. If your number has changed, please send your updated KYC details to customer support via email to facilitate the account transfer. This will ensure a smooth account transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play without any problems. This should fix any issues and allow for a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are only allowed for money earned from gaming activities, not bonus rewards. This means you cannot withdraw bonus funds collected within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details through this app. This includes saving your Aadhaar card, UPI credentials, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although the timeframe can range from 30 minutes to 3 hours. However, users may occasionally experience delayed payments, requiring a wait of up to 24 hours. This variation in processing time is an occasional issue with the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and confirm if your withdrawal request is pending. If it's failing, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact the care centre for assistance.
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