tenexch

tenexch App support

Contact
+91 0977125314

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. This will prompt an OTP verification, which will securely log you in. From then on, you can access your account without needing a password or email.

Q2: What should I do if I am not getting OTP?

To resolve this issue, first, check your internet connection and wait for a strong signal. If you still don't receive an OTP, click "send OTP" again and wait. If you continue to experience problems, you can contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help you regain access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should fix any issues and ensure a smooth gaming experience.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming money and bonus funds cannot be withdrawn. This means users can only cash out the money they've won through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC details within this app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions quickly, taking anywhere from 30 minutes to 3 hours. However, some users may experience delays with payments, which can extend the waiting time to up to 24 hours. This delay is typically associated with payment processing rather than app functionality.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games with the bonus amount. The bonus itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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