tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7088346031
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete this process, start by checking your internet connection for a strong signal. If you still encounter issues, try clicking on send OTP and waiting for the allotted time. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details via email to assist with transferring your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once installed, you can easily log in and enjoy the newly updated app. This should allow you to access the app's latest features and functionality.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus rewards received. This means users can only redeem their winnings from gaming, not bonus cash.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card and saving your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are designed to be fast and stable, but this efficiency can sometimes result in processing times ranging from 30 minutes to 3 hours. In rare cases, payment delays may occur, requiring users to wait up to 24 hours for the transaction to be processed. Despite this, the app's overall stability ensures a smooth experience for most users.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within your gaming account and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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