tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5207570373
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number to complete the login process. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To send the OTP, check your internet connection for a strong signal. If you don't receive the OTP within the given time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to transfer your account. This will facilitate a smooth account update.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once the update is downloaded, you can log in and start playing the newly updated app. This should fix any problems and allow you to access the app without issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other similar apps. Only earnings from gaming can be withdrawn, with no option to withdraw bonus funds. This allows users to withdraw their earned rewards, but not any bonuses they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are up-to-date and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details. Completion of these details is mandatory for a successful registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete transactions within 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, resulting in a wait time of up to 24 hours. This delay may occur occasionally but does not affect the overall stability of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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