tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9010419595
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) that is sent to your number, and you will be logged in. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is strong. Wait for a stable signal, and then send the OTP and wait again. If you don't receive the OTP, you can contact the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to assist with account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app easily. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
The app allows withdrawals of a minimum Rs. 100, a higher threshold than other apps. Only earnings from gaming can be withdrawn, not bonus rewards. This means users can liquidate their gaming profits, but not bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI, and bank account information. This is a necessary step for the verification process. Saving these details will ensure a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions from 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay may happen when payments are processed, but it does not affect the overall stability of the app's services.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus money earned within your gaming platform and cannot withdraw it. The funds you earn while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your request is failing, don't worry – the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
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