tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6436266082
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Once you verify the OTP, you'll be logged in securely without needing a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal. Wait for the OTP to be sent, and if you don't receive it after the designated time, you can contact the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, please send your updated KYC details via email to our customer support, which will assist in transferring your account. This ensures a smooth transition to your new account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you can easily log in and start playing. This should resolve any compatibility problems and allow you to access the app's new features.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned through gaming, and not the bonus amount collected. The app does not allow users to withdraw bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit your KYC details in this app, including your Aadhar card, UPI, and bank information. This information will be saved securely within the app. Please ensure all required details are accurate and up-to-date.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can extend the wait time to up to 24 hours. This may require patience when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to the care centre for assistance.
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