tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2521365113
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin the process, check your internet connection for a strong signal. If you still experience issues, click on send OTP and wait for the allotted time; if the OTP doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and then reinstall it. This should allow you to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher compared to other apps. The withdrawn amount can only be from the earned gaming funds, not including bonus money. This means users can't withdraw bonus rewards, only the money they've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI, and bank details. Completing these steps is necessary for the application process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay can happen when payments are processed, despite the app's usual speed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus money can be withdrawn. This means the bonus itself is non-withdrawable, but its associated winnings are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the issue persists, your funds will be added to your wallet account within 24 hours. If the funds are still not added, you can reach out to their care centre for assistance.
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