tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0998478425
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient process simplifies the login process.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still experience issues, wait for the OTP to be sent by clicking on the "send OTP" option and wait for the specified time. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If you've changed your number, please email your updated KYC details to the customer support system to facilitate a smooth account transfer. This will help update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and then you'll be able to log in and play with ease. This should update your app to the latest version, fixing any problems you encountered.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals can only be made from earnings from gaming activities, not from bonus amounts. This means you can cash out the money you've actually won, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a processing time of 30 minutes to 3 hours, but in some cases, payment delays may occur. When this happens, users may need to wait up to 24 hours for their payment to be processed. This delay affects the overall timeframe for completing the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, navigate to the settings and review your transaction history. If your withdrawal is pending, don't worry, it should be added to your wallet account within 24 hours. If issues persist, you can reach out to their care centre for assistance.
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