tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9118197897
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. Once logged in, you won't need a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you receive a weak signal, wait and try clicking the "send OTP" button again. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the current version of the app from your device and then download the latest update. After updating, you can log in and start playing the app without any issues. This should resolve any problems you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can only cash out the money they've earned through gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, occasional payment delays may require waiting for up to 24 hours. This delay can occur when processing payments.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the monetary winnings earned from playing games with the bonus amount. The bonus itself cannot be withdrawn, only the profits made from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see if the withdrawal request is being processed. If the request is pending, the funds will typically be added to your wallet account within 24 hours. If you're still experiencing issues, you can reach out to their care centre for further assistance.
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