tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6864540249
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This allows you to access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal and wait for it to activate. If you still don't receive the OTP, try clicking on "send OTP" again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If your number has changed, please send your updated KYC details to our customer support via email to assist with transferring your account. This will enable a smooth transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This update should fix any issues you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount offered by other apps. Withdrawals are only possible for money earned from gaming, and not from bonuses collected. This means you can only cash out earnings from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait time of up to 24 hours. This delay can occur when the payment processing takes longer than expected.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the funds earned by playing games using the bonus amount. This means the bonus itself remains non-withdrawable, but winnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history for withdrawal requests. If your request is failing, the money will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
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