tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2853440649
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely log you in. No password or email is required, providing a convenient and hassle-free login experience.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after a reasonable time, try using the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, submit your updated KYC details to the customer support via email to facilitate the account transfer. This will help complete the account shift process efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once updated, you can start playing again.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only withdraw the actual earnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted within the app. This requires saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, a significant improvement from 30 minutes. However, occasional delays in payment processing can cause wait times of up to 24 hours. This may require additional patience when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in your gaming account can only be used within the gaming platform. It cannot be withdrawn, but any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you can see if the withdrawal request is pending. If it's not showing there, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
At tenexch, we prioritize the convenience and satisfaction of our users, providing a range of perfect deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrency options. Our cutting-edge security measures ensure that your transactions and data are protected at all times. To enhance your gaming experience, we offer 24/7 customer support, ready to assist with any questions or issues you may encounter. Our dedicated team is always available to help you navigate any challenges or concerns, ensuring that you can focus on what matters most - enjoying your time at our platform. Whether you need help with a deposit, withdrawal, or have a question about our games, our support team is here to provide fast and effective solutions. We are committed to providing a seamless and secure gaming experience, and we are always working to improve and expand our services to meet the evolving needs of our users.
At our company, the security of our customers is our top priority. We take every measure to ensure that our customers' transactions are performed in a safe and hassle-free environment. To achieve this, we offer support for various deposit and withdrawal methods, giving our customers the flexibility to choose the one that suits them best. Our deposit options include popular credit and debit cards, electronic wallets such as PayPal and Skrill, bank transfers, and even cryptocurrencies, allowing our customers to conduct transactions in a way that is most convenient for them. We understand that everyone has different preferences, and we strive to cater to each individual's needs. New players are warmly welcomed with generous bonuses, which we believe is a great way to introduce them to our platform. Our loyalty program also rewards our returning customers with continuous benefits, encouraging them to continue playing with us. By offering a variety of benefits and incentives, we aim to create a rewarding and enjoyable experience for all our customers.