tenexch

tenexch App support

Contact
+91 4777286245

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP for verification. After verifying the OTP, you will be logged in securely without needing a password or email. This simplified login process allows for easy access.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. If an OTP is not received, wait for the allotted time to pass and then contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the active number. If the number has changed, send your updated KYC details to the customer support system via email to shift your account. This will help facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app easily. This should fix any compatibility problems and ensure a smooth gaming experience.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus collected. The earned gaming money can be withdrawn, but not the bonus amount.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow the process to complete within 30 minutes to 3 hours. However, occasional payment delays may cause users to wait up to 24 hours. This delay can disrupt the expected efficiency of the app's service.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn by the individual. This means the bonus itself is non-withdrawable, but winnings from it can be cashed out.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings and verify that the withdrawal request is pending. If the funds are not added to your wallet account within 24 hours, you can reach out to their care centre for assistance.

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