tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8089318422
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and this will securely authenticate you. No longer will you need a password or email to access the app.
Q2: What should I do if I am not getting OTP?
To start, ensure a stable internet connection and wait for a strong signal to appear. If you still don't receive the OTP after clicking 'send', you can escalate the issue to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If the number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will enable you to access your account with the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you can access the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawal is limited to earned gaming money, with bonuses not being redeemable. This means you can only withdraw winnings from gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays with payments may cause the process to take up to 24 hours to complete. This delayed payment process can extend the overall completion time beyond the initial expected timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone. It can be withdrawn after earning a balance from playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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