tenexch

tenexch App support

Contact
+91 8825440655

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be successfully logged in. This convenient method eliminates the need for passwords or email login.

Q2: What should I do if I am not getting OTP?

To initiate the process, first, check your internet connection for a strong signal. If you still receive a weak signal, wait for the "send OTP" button to be clickable and send it. If you don't receive the OTP within the allotted time, contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and play the updated app.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is considered a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This allows users to access their earned winnings with a relatively low minimum threshold.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and uploaded within this app. This includes saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus can be withdrawn. Regular gameplay earnings, however, can be withdrawn as usual.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, and if your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't appear, you can contact their care centre for assistance. If you're experiencing issues, help is available within a day.

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