tenexch

tenexch App support

Contact
+91 5946822089

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To access the app, enter your registered mobile number and verify the OTP (one-time password). This will securely log you in, eliminating the need for a password or email login. You can now easily sign in using this convenient method.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong signal. If you receive a weak signal, click on send OTP and wait for the OTP to be sent. If the OTP is not received within the time limit, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate the account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and enjoy playing the app without any problems. This should resolve any compatibility issues and allow you to access the app seamlessly.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not the bonus collected. This means you can't withdraw bonus funds, only the earnings from your gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI information, and bank account details. This will ensure a smooth and secure verification process. Failure to do so may delay or prevent further access to the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can cause a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the player themselves. Any winnings earned while playing with the bonus can be withdrawn. This separation of bonus and winnings allows for distinct usage and withdrawal options.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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