tenexch

tenexch App support

Contact
+91 7203362465

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This simplified login process allows for easy access with just your mobile number.

Q2: What should I do if I am not getting OTP?

To troubleshoot, first check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, you can try clicking send again or seek assistance from the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, please submit your updated KYC details to our customer support team via email to facilitate account transfer. This will help resolve the issue and shift your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus amounts. This restriction applies to ensure that users can only withdraw legitimate gaming income.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all your necessary KYC details within the app. This includes saving your Aadhar card, UPI information, and other relevant bank details. Completion of these steps is required for further use of the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app provides fast and stable services, allowing the process to be completed within 30 minutes to 3 hours. However, payment delays can occasionally occur, resulting in a wait time of up to 24 hours. This delay affects the overall processing time, requiring users to wait longer than initially expected.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money by playing games with the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, the funds should be added to your wallet within 24 hours. If the issue persists, you can contact their care centre for assistance.

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