tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2041157207
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone to complete the login process. This method eliminates the need for a password or email, allowing for easy access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal, then click "send OTP" and wait for it to arrive. If you don't receive the OTP within the specified time, you can contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will enable the account shift process to proceed.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device, then download the latest version. This will ensure you have the newest features and can log in to play without any issues. Once installed, you can easily log in and start playing the updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned through gaming, not the bonus amounts collected. This means you can't withdraw bonus rewards, only the money you've earned by playing.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your KYC details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details. Completing these steps is a mandatory requirement for further use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, but the overall process can take anywhere from 30 minutes to 3 hours to complete. However, occasional delays in payments may cause users to wait up to 24 hours. This delay can impact the otherwise efficient process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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