tenexch

tenexch App support

Contact
+91 8509421054

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email, making it a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, ensure a strong internet connection is established. After verifying your connection, click "send OTP" and wait for it to arrive. If the OTP doesn't come through, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active number. If your number has changed, submit your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help you regain access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current version of the app from your device. Next, download and install the latest version of the app, which should correct the problem and allow you to log in and play. Once updated, you can access and enjoy the app without any issues.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming, not from bonus amounts. This means that users can convert their gaming earnings into cash.

Q2: Is it necessary to do KYC for withdrawal?

You need to complete and submit all your Know Your Customer (KYC) details within the app, which should include saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details. This is a requirement to proceed.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays can sometimes occur with payments, requiring a wait of up to 24 hours in some instances. This variance in processing time is a result of the app's overall efficiency and occasional payment processing issues.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus money can be withdrawn. This means the bonus itself is non-withdrawable, but its associated winnings are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, the money should be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for further assistance.

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