tenexch

tenexch App support

Contact
+91 4252617162

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in instantly. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To troubleshoot the issue, first check your internet connection for a strong signal. If you don't receive the OTP after clicking send, wait for the allotted time and then seek assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your current active account number. If your account number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once installed, you can start playing the newly updated app.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not for bonus amounts. This means you can access your hard-earned rewards, but not any bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit your KYC details within this app, which includes saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure process. Please make sure to fill in all required information accurately.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can efficiently process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours. This delay is typically associated with payment processing rather than the app's overall functionality.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the request is still pending after 24 hours, the funds should be added to your wallet account. If you still encounter issues, you can contact their care centre for assistance.

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