tenexch

tenexch App support

Contact
+91 5129275384

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to complete the login process. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection for a strong signal. If you receive a weak signal, wait for it to improve, then click "send OTP". If you don't receive the OTP within the given time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and allow access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app. This should allow you to play without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings cannot be withdrawn, and you can only withdraw money earned from gaming activities. The withdrawal is subject to the minimum amount of Rs. 100.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI, and bank account information. This will ensure a seamless experience. All necessary details should be accurately saved within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow the process to be completed within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the generally efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used within the gaming platform and cannot be withdrawn by others. Any winnings from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it's failing, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't resolve, you can reach out to their care centre for further assistance.

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