tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1435630384
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP, which you must then verify. This process replaces the need for a password or email login. Once verified, you can easily access the app without any additional login information.
Q2: What should I do if I am not getting OTP?
To start the process, first, ensure your internet connection is stable and strong. If you still encounter issues, click "send OTP" and wait for the allotted time. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, send your complete KYC details to the customer support team via email to facilitate account transfer. This will help complete the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app smoothly. Once updated, you can continue playing without any further problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. You can only withdraw the earnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card and linking your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, certain issues may cause payment delays, resulting in a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for in-game spending and cannot be withdrawn by anyone else. Any winnings from games played with the bonus can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is not showing, don't worry, the funds will typically be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
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