tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3609441838
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method allows you to log in securely without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start this process, check your internet connection for a strong signal. Wait for a signal, then click "send OTP" and wait again if necessary. If you still don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To login, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will enable the support team to assist you in shifting your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once the new version is installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
The app allows a minimum withdrawal of Rs. 100, which is considered higher than other similar apps. Withdrawals are only permitted for earnings from gaming activities, and not for bonus rewards. Users cannot withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that you have uploaded and saved all required KYC details, including your Aadhar card, UPI information, and bank details within this app. This is a necessary step to proceed with the registration. Please verify that all necessary details are accurately saved before moving forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may experience delays, requiring a wait of up to 24 hours in some cases. Overall, the app's efficiency is generally high, but occasional payment delays can prolong the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal, check your transaction history in the settings. If the issue persists, the funds will be added to your wallet account within 24 hours. If the issue still isn't resolved, you can reach out to the care centre for assistance.
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