tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4030221626
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your phone to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a proper signal to establish, then click on send OTP and wait for the verification code to arrive. If the OTP doesn't arrive within the given time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active number associated with your account. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will enable you to log in and access the updated features. After reinstalling, you should be able to play the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, the withdrawn amount can only be from earnings from gaming, and not from bonus funds. You cannot withdraw bonus money collected within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details through this app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, potentially requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings within the gaming platform, and they cannot be withdrawn by anyone else. The bonus earnings are separate from the funds earned by playing games with the bonus amount, which can be withdrawn. Funds earned from gaming with the bonus can be withdrawn, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if there's a problem with your withdrawal request. If it doesn't show up, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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