tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7422655625
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your mobile to complete the login process. This method allows for password-free login, using only your registered phone number for easy access.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. Wait for a proper signal, then click "send OTP" and wait for the allotted time. If the OTP doesn't arrive, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your current active number. If your account number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will help resolve the issue and grant access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. After reinstalling, you can try logging in and enjoy the app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means you can only access the earnings you've accrued from playing.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and bank details. Completing these steps will enable a smooth and secure onboarding process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services reduce the overall process time to 3 hours, down from 30 minutes. However, there may be occasional delays with payments, which can extend the wait time to up to 24 hours in some cases. This delay is typically with payment processing rather than the overall app process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is failing, rest assured that the money will be added to your wallet account within 24 hours. If it doesn't arrive, you can contact their care centre for assistance.
tenexch takes pride in providing a secure and friendly environment, ensuring that every player has access to 24/7 customer support, comprehensive guides, and a welcoming community. We understand the importance of convenience, which is why we offer support for a wide range of deposit and withdrawal methods, including credit cards, electronic wallet solutions like PayPal and Skrill, and cryptocurrency options for fast and easy transactions. In addition to our extensive range of payment options, we also offer generous bonus schemes and loyalty programs tailored to enhance your gaming experience. Our frequent promotions, cashback rewards, and VIP rewards are designed to personalize your journey and provide a unique experience. Whether you're a casual player or a seasoned veteran, we're committed to providing a seamless and enjoyable gaming experience that meets your needs and exceeds your expectations.
We take pride in offering a wide range of convenient deposit and withdrawal methods, from traditional credit and debit cards to electronic wallets and modern cryptocurrencies, ensuring that transactions are as quick and hassle-free as possible. Our commitment to customer satisfaction is unwavering, and our exceptional 24/7 customer support team is always available to assist with any questions or issues that may arise. Whether you need help with a deposit, withdrawal, or have a general inquiry, our knowledgeable and friendly support team is ready to provide personalized assistance, ensuring that your experience with tenexch is nothing short of exceptional.