tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0545479641
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, this will securely log you in, eliminating the need for a password or email login. This streamlined process provides a convenient and hassle-free login experience.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If an OTP isn't sent within the expected time, try clicking the "send OTP" option again. If you still don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, submit your updated KYC details through email to the customer support system to facilitate account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should fix any problems you were experiencing. Once the update is complete, you can log in and enjoy playing the app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other similar apps. The withdrawn amount can only be from gaming earnings and not from bonus collected. You cannot withdraw the bonus amount.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays may cause an additional wait of up to 24 hours. This delay can sometimes extend the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request isn't processed immediately, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
To ensure secure and uninterrupted transactions, tenexch offers a range of deposit and withdrawal methods, including credit and debit cards, electronic wallets such as PayPal and Skrill, and bank transfers. The safety and security of our users' personal and financial information is our top priority, which is why we utilize cutting-edge encryption technology to protect their data. This advanced technology enables us to safeguard sensitive information, ensuring that it remains confidential and inaccessible to unauthorized parties. By implementing the most up-to-date encryption methods, we can ensure that our users' transactions are executed with the highest level of security and integrity, providing them with complete peace of mind.
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