tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2079200554
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number, then verify the OTP (One-Time Password) sent to your phone. This will securely log you in without needing a password or email. You can now easily access the app using just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To begin, verify your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," you can try again or reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, please send your updated KYC details to the customer support via email to facilitate account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated features. Once the new version is installed, you can easily log in and start playing.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawal is only possible for earnings from gaming, not bonus amounts. This means you can only transfer the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card information, UPI details, and all relevant bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This variance in processing time is a result of the app's services and payment handling.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is delayed, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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