tenexch

tenexch App support

Contact
+91 8398081015

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection and wait for a strong signal. Then, click on "send OTP" and patiently wait for the verification code to be sent. If you don't receive the OTP within the allotted time, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If the number has changed, submit your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app. This should fix any problems you were experiencing and allow you to play smoothly.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not from bonus collections. This means users can only receive real money for their gaming achievements, not for bonuses received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings in gaming and cannot withdraw them. The funds earned from playing games with the bonus amount are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to the settings and review your transaction history. If your request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you experience issues, you can reach out to their care centre for assistance.

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