tenexch

tenexch App support

Contact
+91 7333686300

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, start by checking your internet connection to ensure a strong signal. If you still encounter issues, wait for the OTP to be sent and if it doesn't arrive, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to initiate a transfer of your account. This will facilitate a smooth account migration.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should be available for download. This will allow you to log in and play the updated app without any further problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amounts in other similar apps. Withdrawals are only allowed for earned gaming funds, not bonus amounts. This means users can cash out their winnings from gaming activities, but not any free or promotional rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and bank details. A fully completed KYC profile is required to proceed with the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow for a processing time of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Money earned from playing games using bonus funds can be withdrawn. Bonus funds' earnings can be withdrawn, but the bonus itself cannot.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is processing. If it's not showing, the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their customer care centre for assistance.

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