tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5900922169
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your phone, and you'll be logged in. This method replaces the need for a password or email login, making it quick and easy to access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you're still unable to receive the OTP, wait again and then contact the app's support system through live chat if it doesn't arrive after the allotted time.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app and install it. This should allow you to easily log in and start playing.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than other apps. Withdrawals can only be made from earned gaming money, not from bonus amounts. This means users can withdraw the money they've won from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may require waiting for up to 24 hours. This delay is an exception, but it can affect the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the platform and not withdrawn. Any winnings from gaming with bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If there's a delay, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
At tenexch, we prioritize your convenience and security, which is why we offer a wide range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This ensures that transactions are hassle-free and uncomplicated, giving you peace of mind when managing your account. Our dedicated customer support team is available 24/7 to assist you with any questions or issues you may encounter. Whether you need help with a deposit, withdrawal, or any other aspect of your account, our team is always ready to provide timely and effective support.
We offer a wide range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring that you can easily and confidently manage your funds. Our cutting-edge cryptographic technology keeps your personal and financial information safe, allowing you to focus on having fun. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have. Whether you need help understanding how to make a deposit, withdraw your winnings, or troubleshoot an issue, our team is here to provide personalized support and guidance. Our secure payment options provide an added layer of protection, ensuring that your transactions are processed quickly and efficiently. With our user-friendly platform, you can easily access your account information, view your transaction history, and monitor your account balance in real-time. Our commitment to customer satisfaction is unwavering, and we strive to provide an exceptional gaming experience that is both enjoyable and secure. By choosing us, you can trust that your personal and financial information is in good hands, allowing you to focus on what matters most - having fun and winning big.