tenexch

tenexch App support

Contact
+91 1652592291

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This streamlined method allows for easy and secure login.

Q2: What should I do if I am not getting OTP?

To proceed, first, ensure you have a stable internet connection with a strong signal. If you experience issues with the OTP, wait for the designated time to expire before reaching out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If the number has changed, submit your KYC details to the customer support via email to facilitate a smooth account transfer. This will enable the support team to update your account with the new information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once removed, download the latest version from the app store or website, and then proceed to log in and play. This should allow you to access the updated app without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming money and do not include bonus rewards. Users cannot withdraw bonus money collected through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and saving your bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, taking significantly less time than the initial 30-minute estimate. However, occasional payment delays can cause processing to take up to 24 hours. This variance in processing time is a possibility when using the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings for any updates. If your withdrawal request is still failing, the funds should be added to your wallet account within 24 hours. If the problem persists, you can reach out to their care centre for assistance.

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