tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2072330167
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a one-time password (OTP). Verify the OTP to complete the login process. This method eliminates the need for a password or email, providing a simple and convenient login option.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, ensure your internet connection is stable and strong. If you still can't receive the OTP after waiting, try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please send your updated KYC details via email to our customer support system to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download and install the latest version of the app, then you can log in and play with ease. This should ensure a smooth and up-to-date experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from gaming earnings, not from bonus amounts. This means users can access their hard-earned funds from playing games, but not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhaar card, UPI information, and all relevant bank details. This is a necessary step to ensure a smooth user experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, occasional delays in payment processing may cause wait times of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn by you.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
At tenexch, customer satisfaction is our top priority. Our dedicated team of support specialists is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have. We understand the importance of prompt and effective support, which is why we have implemented a comprehensive support system designed to ensure that you receive the help you need, when you need it. In addition to our exceptional customer support, we also place a strong emphasis on data security and confidentiality. Our robust security measures are designed to protect your personal and financial information from unauthorized access, ensuring that your data remains strictly confidential at all times. This includes the use of advanced encryption technology, secure servers, and regular security audits to identify and mitigate any potential vulnerabilities. Our commitment to customer satisfaction and data security is unwavering, and we are dedicated to providing a safe and reliable experience for all of our customers. Whether you have a question, concern, or issue, we are here to help, and we are constantly working to improve our services and processes to ensure that you receive the best possible experience.
Depositing and withdrawing funds is a straightforward process, with a range of secure methods available, including credit/debit cards, electronic wallets, and bank transfers, ensuring quick and hassle-free transactions. Our dedicated customer support team is available 24/7, providing top-notch assistance whenever you need it. Whether you're looking for guidance on making a deposit or seeking help with a withdrawal, our team is always at your disposal. At tenexch, we offer a unique gaming experience that is unparalleled in the industry. With a vast array of games and endless possibilities, every session is an unforgettable adventure. Our commitment to providing exceptional service and ensuring a seamless gaming experience is unwavering. Whether you're a seasoned gamer or just starting out, we invite you to join our community and discover a world where the possibilities are endless and the fun never stops.