tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7075127075
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. You'll then receive a verification code via OTP, which you'll need to enter to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, you can try clicking the send OTP button again. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, send the required KYC (Know Your Customer) details to the customer support team via email to update your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play with ease. This update should resolve any problems you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than many other apps, offering a more flexible withdrawal option. However, bonus earnings cannot be withdrawn, only the money earned through gaming activities. This allows users to accumulate funds earned from gaming before making a withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you need to complete and submit your KYC details in the app. This requires saving your Aadhaar card, UPI information, and all relevant bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay can happen despite the app's overall efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming use and cannot be withdrawn by anyone else. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it's failing, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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