tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8302830733
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll then need to verify. This will allow you to log in securely without needing a password or email. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," try reaching out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number again. If your number has changed, send your updated KYC details to customer support via email to assist with the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals can only be made from the money earned through gaming, not from bonus amounts. This means you can access the money you've won, but not any promotional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must upload and save all necessary KYC details in the app, including your Aadhar card, UPI information, and bank details. This ensures that your account is fully verified and ready for use. Please submit all required information to proceed.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable the process to be completed in 30 minutes to 3 hours. However, occasional delays in payments may extend the wait time to up to 24 hours. This wait time is typically due to payment processing issues rather than the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within our gaming platform and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's failing, don't worry, the money will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.
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