tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5750213191
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Enter the OTP to complete the login process. This method allows for password-free and email-free login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection and a strong signal. If you still experience issues receiving the OTP, try waiting or contact the app's support team through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number. If your account number has changed, submit your updated KYC (Know Your Customer) details via email to customer support to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you'll be able to log in and enjoy the updated experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than what's offered by other comparable apps. Withdrawals are only allowed for earnings from gaming and not for bonus rewards. This means users can access their hard-earned gaming rewards but not any bonus credits.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details. By doing so, you'll be able to access and utilize the full range of features and services within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but can take as little as 30 minutes. However, some users may experience delays with payments, which can cause a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. It's available for withdrawal after earning money by playing games with the bonus amount. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is failing, don't worry as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.
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