tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9847755280
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely authenticate your identity. This eliminates the need for a password or email login, making it a convenient and easy process.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal, then click "send OTP" and wait for it to be sent. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with the same active phone number. If the number has changed, submit your updated KYC details to customer support via email to assist with the account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This update will allow you to log in and play the app without any problems. Once updated, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, the withdrawn amount is limited to the earnings from gaming, excluding bonus funds. You cannot withdraw the bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app, including your Aadhar card, UPI, and bank account information. This is a necessary step to facilitate a smooth experience. Saving these details within the app will help to complete the process efficiently.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are efficient, completing the process in 30 minutes to 3 hours. However, payment delays can occur, potentially requiring a 24-hour wait. This variation in processing time affects the overall user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be used to earn real money, which can then be withdrawn. Any winnings from games played with the bonus amount are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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